Introduction

Welcome to our website! This Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you agree to the terms outlined here.

 

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, etc.

• Personal Health Information: Reason for booking, additional notes, etc.

• Non-Personal Information: Browser type, IP address, cookies, etc.

 

How we Use Your Information

We use your information for the following purposes:

• Communication: To respond to booking inquiries and to modify, confirm, or communicate with you regarding appointments.

• Analytics: To improve our website and user experience. 

• Marketing: To send relevant content (with your consent) and to send client surveys. 

 

Data Sharing

We do not sell or share your personal information with third parties unless required by law.

 

Cookies and Tracking

We use cookies for analytics and site functionality. You can adjust your browser settings to manage cookies.

 

Security Measures

We take reasonable steps to protect your data from unauthorized access or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via email, our website, or social media sites. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security through safeguards aligning with relevant federal and provincial legislation and best practice standards.

 

Your Rights

You have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

 

Changes to this Policy

We may update this policy from time to time. Check our website again for the latest version. 

 

Contact Us

If you have any questions or concerns about how we manage your information, or you would like to correct or access information we have, please inquire with our Executive Director at bpellizzari@dawncentre.ca or call us at 519-620-0204. 

 

For more general information and concerns related to your privacy, you may contact the Office of the information and Privacy Commissioner of Ontario by visiting https://www.ipc.on.ca/en or calling 1-800-387-0073.