Mission and Client Care

Mission 

 

Providing excellence in compassionate care for individuals with unintended pregnancy decisions and related sexual health and wellness needs.


Vision

 

Inviting individuals to health and hope.

 

Health: We invite individuals to experience physical, emotional, relational and spiritual wellness when facing an unintended pregnancy and/or related sexual health needs.

Hope: We invite individuals to pursue the hope that only Christ can give and to embrace how precious each person is, beginning with conception.

The Dawn Centre is a community-based, Christian charitable organization. Our goal is to provide accurate information, relevant services and caring support to the clients we serve. We are a limited health care facility and do not provide ongoing health care services.

Our Commitment of Care and Competence

  • Clients are served without regard to age, race, gender, income, nationality, religious affiliation, disability or other arbitary circumstances.

  • Clients are treated with kindness, compassion, and a caring manner.

  • Clients always receive honest and open answers.

  • Client pregnancy tests are distributed and administered in accordance with all applicable laws.

  • Client information is held in strict and absolute confidence. Releases and permissions are obtained appropriately.  Client information is only disclosed as required by law and when necessary to protect the client or others against imminent harm.

  • Clients receive accurate information about pregnancy, fetal development, lifestyle issues, and related concerns.

  • We do not offer, recommend, or refer for abortions or abortifacients, but are committed to offering accurate information about abortion procedures as requested.

  • All of our advertising and communication is truthful and honest and accurately describes the services we offer.

  • We provide a safe environment by screening all volunteers and staff interacting with clients.

  • We are governed by a board of directors and operate in accordance with our articles of incorporation, by-laws, and stated purposes and mission.

  • We comply with applicable legal and regulatory requirements regarding employment, fundraising, financial management, taxation, and public disclosure, including the filing of all applicable government report in a timely manner.

  • All of our staff, board members, and volunteers receive appropriate training to uphold these standards. The support you receive is not a substitute for professional counselling.

We provide limited sexual health-related services and support for unintended pregnancy. As such we do not provide:

  • Ongoing primary health care

  • Birth coaches or doulas

  • Contraception or abortion-related services

  • Ongoing medical prenatal care

We are an affiliated agency with Pregnancy Care Canada.

 

Privacy

This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site.  Please be sure to read this entire Privacy Policy before using or submitting information to this site.

What is personal information?

Personal information means information about an identifiable individual.  This includes an individual’s name, address, phone number, age, date of birth, sex, marital or family status., Personal health information may be collected by the medical personnel in the Centre. 

 

What personal information do we collect?

 

To be able to provide services to our clients it is necessary for us to collect, use and (in some instances) disclose personal information.  We collect only the personal information that we need for the purposes of providing services to our clients, including personal information needed to:

  • Communicate with you.

  • Provide you with pregnancy tests and pregnancy options.

  • Provide you with one-on-one support and community referral.

  • Provide you with medical services such as STI screening.

 

The Executive Director is responsible for ongoing review and checks of personal information protection policies and procedures. 

 

Any documentation written and/or signed by health care professionals  is considered a part of the client’s medical record. The nurse manager is deemed to be the Privacy Officer of health information pursuant to the Health Information Protection Act, and  the collection, use and disclosure of that health information by that staff on our medical team will be governed by the  Personal Health Information Protection Act (PHIPA).

 

We normally collect client information directly from our clients.  We may collect your information from other persons with your consent or as authorized by law for purposes of offering our services to you.  

 

How do we safeguard personal information?

 

We may transfer your personal information to service providers where information processing is outsourced by us in the course of our administrative procedures. Where personal information is transferred to a service provider for processing, we require the service provider to respect this privacy statement and we restrict them from using or disclosing personal information transferred to them for any purpose other than the provision of services to us. Be advised that in certain circumstances we are required by law to disclose certain personal information to third parties.

 

We make every reasonable effort to ensure that personal information is accurate and complete.  We rely on individuals to notify us if there is a change to their personal information that may affect their relationship with our organization.  If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible.  In some cases we may ask for a written request for correction.  

 

We protect personal information in a manner appropriate for the sensitivity of the information.  We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.  

 

We use appropriate security measures when destroying personal information, including shredding paper records and permanently deleting electronic records using the appropriate sanitation methods depending on the kind of electronic devices used and the sensitivity of the personal information to be destroyed. The Privacy Officer designated by Dawn Centre/CPRC will record the security measures employed on a Certificate of Media Sanitation form.

 

It is beneficial for non-health care professionals  to familiarise themselves with the best practices related to the protection of personal health information followed by the health care professionals  on the team, for the shared understanding of: the importance of and the procedures for such safeguards.

 

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers.  

 

Questions and complaints.

 

If you have a question or concern about any collection, use or disclosure of personal information by Dawn Centre/CPRC contact our Executive Director of Dawn Centre/CPRC at 519-620-0204 .

Links to other websites

 

This site may contain links or references to other websites to which this Privacy Policy does not apply.  We encourage you to reset the Privacy Policy of every website you visit.